Shipping Policy

Orders placed before 2 pm Monday - Friday (excluding Bank Holidays) are shipped the same day by our chosen delivery methods. 

Free delivery is offered on all UK orders by Royal Mail 1st class post. 

The quality delivery time is 1-2 business days. (Monday – Friday)

 

While we suits use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.

Once your order has been confirmed, it can't be modified or canceled. If you'd wish to return a product, you've to start out the returns procedure once you've received the item.

If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. You’d wish to contact the carrier to hunt out your Bags as once the item is bagged we don't have control over it (once it’s by the carrier), but if the problems still persist kindly write us at Info@active-burst.com and we'll try our greatest to help and resolve the issue at our earliest.

Sometimes tracking information won't be available. This could be due to technical issues because of which the tracking information isn't updated on the app. In such cases, if you're still unable to locate your item, contact us at Info@active-burst.com and we'll assist you to resolve the issues at our earliest.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

www.active-burst.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Customer Support 24/7

Phone: +44 7854 492 046

Email:Info@active-burst.com

Address: Unit 5, Park Farm View, Barrow Clitheroe, BB7 9YS, Lancashire, United Kingdom